PRIVACY POLICY

Effective Date: 2-7-26

Rudder Electric (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information that identifies or can reasonably be linked to you, including:

Name
Phone number
Email address
Physical address or service location
Billing and payment information
Any other information you voluntarily provide

b. Non-Personal Information

Information that does not directly identify you, such as:

Browser type
Device information
IP address
Pages visited and time spent on our website
Referring website or source

2. How We Use Your Information

We use the information we collect to:

Provide, schedule, and perform electrical services
Respond to inquiries and communicate with you
Prepare estimates, invoices, and process payments
Improve our website, services, and customer experience
Comply with legal and regulatory requirements
Protect against fraud, unauthorized transactions, and liability

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With service providers or contractors who assist in operating our business (e.g., payment processors, scheduling tools), subject to confidentiality obligations
When required by law, regulation, or legal process
To protect the rights, property, or safety of Rudder Electric, our customers, or others
In connection with a business transfer, merger, or sale of assets

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and collect usage data. You may choose to disable cookies through your browser settings, though doing so may affect website functionality.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access the personal information we have about you
Request correction of inaccurate information
Request deletion of your personal information, subject to legal obligations
Opt out of certain communications
To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services and website are not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the updated policy. Your continued use of our website or services constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Rudder Electric
Clarksville, Indiana
812-945-3989
info@rudderelectric.com